PGE Suspends Disconnections and Late Fees

As an essential service provider we feel a responsibility to deliver safe and reliable service to our customers.  In times like these our customers need us more than ever and we are here to help.  Customers should use self-service at www.portlandgeneral.com or contact us to help with payment arrangements.  For the time being we have suspended disconnects and late fees.

Late notices and disconnection notices are likely to continue to be mailed out.  We emphasize that if this happens we want customers to reach out to PGE.  If you have any questions or concerns, feel free to contact me any time. 

Thank you and stay safe,

Wendy

Wendy Veliz, Local Government Affairs Manager

Wendy.Veliz@pgn.com • Office: 503-464-7368 • Mobile: 503-929-8304

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